Terms and Conditions

Terms governing NAVOPLAN memberships, FIRST-MATE, Bluewater Briefings, broker-sponsored access, Active Tracking, Emergency Assistance Coordination, and related services.

1. Introduction

These Terms and Conditions (“Terms”) govern access to and use of NAVOPLAN’s websites, applications, memberships, Bluewater Briefings, FIRST-MATE functionality, consulting services, tracking services, educational materials, courses, workbooks, and related offerings (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

NAVOPLAN provides informational, educational, operational planning, and decision-support tools intended to assist vessel owners, operators, aspiring cruisers, and maritime enthusiasts. NAVOPLAN does not provide licensed navigation services, emergency rescue services, professional engineering services, legal advice, medical advice, or guaranteed operational guidance.

2. Definitions

“Membership” means a subscription or purchased access to NAVOPLAN Services.

“FIRST-MATE” means NAVOPLAN’s AI-assisted decision-support and planning functionality.

“Bluewater Briefings” means educational and informational content provided through the platform.

“Captain’s Minutes” means consulting or advisory sessions offered through NAVOPLAN.

“EAC” means Emergency Assistance Coordination services.

“Active Tracking” means vessel tracking and monitoring functionality utilizing onboard hardware and third-party connectivity systems.

“We”, “Us”, and “Our” refer to NAVOPLAN.

“You” refers to the account holder, member, or user accessing the Services.

3. Membership Services

NAVOPLAN provides Services through memberships, add-ons, one-time purchases, broker-sponsored access programs, consulting services, and educational offerings.

Services may include:

  • FIRST-MATE decision-support functionality
  • Bluewater Briefings
  • Vessel readiness and planning tools
  • Passage planning support
  • Courses and workbooks
  • Captain’s Minutes consulting
  • Bluewater Roundtable participation
  • Active Tracking
  • Emergency Assistance Coordination

NAVOPLAN may modify, suspend, discontinue, or expand Services at any time without liability.

Certain Services may require additional hardware, software, subscriptions, or third-party services that are not provided by NAVOPLAN.

4. Orders, Billing, and Renewals

Memberships may be billed monthly, annually, or as one-time purchases.

Subscriptions automatically renew unless canceled before the applicable billing date.

Monthly subscriptions renew approximately every thirty (30) days. Annual subscriptions renew on the annual anniversary date of purchase.

NAVOPLAN reserves the right to modify pricing. Existing subscribers will receive advance notice before pricing changes become effective.

If payment processing fails, NAVOPLAN may suspend access to Services until outstanding balances are resolved.

All payments are processed through third-party providers such as Stripe. NAVOPLAN does not store complete payment card information.

5. Cancellation and Refunds

You may cancel your membership at any time through the NAVOPLAN platform.

Unless otherwise stated, payments are non-refundable once a billing cycle has started.

Cancellation requests should be submitted at least five (5) days before the next billing date to avoid renewal charges.

Upon cancellation, access to paid Services continues until the end of the active billing period.

6. FIRST-MATE and AI-Generated Guidance

FIRST-MATE uses artificial intelligence, accumulated user context, system-generated analysis, and user-provided information to generate guidance, summaries, recommendations, checklists, reports, plans, and informational responses.

FIRST-MATE outputs:

  • May be incomplete
  • May contain inaccuracies
  • May become outdated
  • May not reflect real-time conditions
  • May not be suitable for a specific vessel, crew, location, or operational circumstance

Users remain solely responsible for:

  • Vessel operation
  • Navigation
  • Route selection
  • Weather interpretation
  • Mechanical diagnosis and repairs
  • Medical decisions
  • Emergency decisions
  • Compliance with maritime laws and regulations
  • Safety-related decisions

NAVOPLAN does not warrant the accuracy, reliability, completeness, or suitability of AI-generated outputs.

All operational decisions remain the sole responsibility of the user.

7. Bluewater Briefings and Educational Content

Bluewater Briefings, courses, workbooks, checklists, and educational materials are provided for informational and educational purposes only.

Content may discuss:

  • Offshore passagemaking
  • Navigation
  • Vessel systems
  • Emergency preparedness
  • Weather strategy
  • Safety procedures
  • Mechanical troubleshooting
  • Cruising regions and regulations

NAVOPLAN does not guarantee the accuracy, completeness, legality, or applicability of any content for a particular situation.

Users should independently verify all information before relying upon it offshore or in safety-related situations.

8. Broker and Agency Access

Certain users may receive access through participating brokers, agencies, dealers, or commercial partners.

By accepting broker-sponsored access, you acknowledge and agree that:

  • Onboarding responses may be shared with the sponsoring organization
  • FIRST-MATE interaction summaries may be visible to the sponsoring organization
  • Viewed Bluewater Briefings and usage activity may be visible to the sponsoring organization
  • NAVOPLAN may communicate additional membership opportunities to you

NAVOPLAN is not acting as an agent, fiduciary, broker, or representative of any sponsoring organization.

Broker organizations remain independently responsible for their own business practices and client relationships.

9. Active Tracking and Emergency Assistance Coordination (EAC)

EAC and Active Tracking are informational coordination and monitoring services only.

NAVOPLAN:

  • Is not a search and rescue provider
  • Is not an emergency dispatch service
  • Does not guarantee monitoring continuity
  • Does not guarantee vessel tracking continuity
  • Does not guarantee emergency response
  • Does not guarantee offshore communications availability
  • Does not guarantee location accuracy
  • Does not guarantee detection of emergencies or distress situations

Offshore communications interruptions, Starlink outages, hardware failures, power failures, software errors, weather interruptions, or delayed reporting may occur.

Users remain solely responsible for:

  • Vessel safety
  • Voyage planning
  • Crew safety
  • Emergency preparedness
  • Hardware installation and maintenance
  • Communications systems
  • Passage monitoring
  • Search and rescue activation

NAVOPLAN may attempt to coordinate communications with emergency responders, marinas, towing providers, or third-party services, but assumes no responsibility for the performance, availability, timeliness, or effectiveness of such third parties.

False alarms, misuse of EAC services, or failure to respond to communications may result in suspension or termination of Services.

10. Captain’s Minutes

Captain’s Minutes are advisory or consulting sessions included with certain offerings or purchased separately.

Captain’s Minutes:

  • Are informational only
  • Do not create a professional maritime services relationship
  • Are not legal, engineering, or medical advice
  • Are tied to the purchasing account
  • Are non-transferable unless otherwise approved

Unused minutes do not expire unless otherwise specified.

11. Acceptable Use

Users may not:

  • Share account access with unauthorized parties
  • Republish NAVOPLAN content without permission
  • Scrape, reverse engineer, or interfere with NAVOPLAN systems
  • Use Services for unlawful purposes
  • Submit false emergency information
  • Misrepresent vessel conditions or tracking status
  • Attempt unauthorized access to systems or data

NAVOPLAN reserves the right to suspend or terminate accounts for misuse, abuse, fraud, or security concerns.

12. Intellectual Property

All NAVOPLAN content, software, Bluewater Briefings, FIRST-MATE outputs, checklists, workflows, graphics, branding, educational materials, and system architecture remain the intellectual property of NAVOPLAN unless otherwise stated.

Users receive a limited, non-exclusive, non-transferable license for personal, non-commercial use.

Users may not:

  • Republish content commercially
  • Redistribute generated materials publicly
  • Use NAVOPLAN content to train competing AI systems
  • Reproduce proprietary workflows or structures without permission.

13. Data Collection and Privacy

NAVOPLAN may collect:

  • Account information
  • Vessel information
  • Tracking and location information
  • Passage planning information
  • FIRST-MATE interaction history
  • Device and connectivity information
  • Broker onboarding responses
  • Emergency contact information

This information may be used to:

  • Provide Services
  • Improve platform functionality
  • Support tracking and EAC functionality
  • Improve AI-assisted outputs
  • Support broker-sponsored programs
  • Maintain operational records

Additional privacy practices may be described in NAVOPLAN’s Privacy Policy.

14. Service Availability

Services are provided on an “as available” basis.

NAVOPLAN does not guarantee:

  • Continuous uptime
  • Offshore connectivity
  • Real-time synchronization
  • Availability of third-party services
  • Availability of tracking systems
  • Availability of AI systems
  • Compatibility with all devices or hardware

NAVOPLAN may suspend Services for maintenance, upgrades, security concerns, or operational reasons without liability.

15. Assumption of Maritime Risk

Offshore boating, passagemaking, and vessel operation involve significant inherent risks including injury, death, vessel damage, environmental hazards, severe weather, mechanical failures, communication failures, and navigation hazards.

By using NAVOPLAN Services, you acknowledge and accept these risks.

You remain solely responsible for all maritime operations and safety decisions.

16. Limitation of Liability

To the fullest extent permitted by law, NAVOPLAN shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to use of the Services.

This includes, but is not limited to:

  • Vessel damage
  • Groundings
  • Collisions
  • Mechanical failures
  • Navigation errors
  • Weather-related incidents
  • Injury or loss of life
  • Communication failures
  • Search and rescue outcomes
  • Data loss
  • Financial losses

Users assume full responsibility for all operational and maritime decisions.

17. Force Majeure

NAVOPLAN shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Internet outages
  • Satellite or communication failures
  • Third-party service outages
  • Weather events
  • Natural disasters
  • Cybersecurity incidents
  • Labor disputes
  • Government actions
  • War or terrorism

18. Modifications to Services and Terms

NAVOPLAN may modify these Terms or Services periodically.

Continued use of the Services after modifications constitutes acceptance of revised Terms.

19. Governing Law

These Terms shall be governed by the laws of the United States and the State of Washington, without regard to conflict of law principles.

20. Contact Information

Questions regarding these Terms may be directed to:

support@navoplan.com
https://navoplan.com